FAQ

First Download the latest version from our server, or request a CD to be posted to you. Install eScan VC or eScan ISS on your PC and trial it for up to 15 days.

Then browse to https://portal.icl-za.com/eject/site/index.php?ch=log
Enter your main email address and password, and click Manage My Services, then subscribe to the relevant product (depending on whether you installed VC or ISS) and choose a payment period.

A License Key will be displayed and emailed to you.

In order to license eScan software it is necessary to click on "Start", "Programs", "eScan for Windows" and then "eScan Registration".
Copy and paste your License key into the text box labelled "Enter License Keys" and click "OK".
Then you must Activate eScan as shown here

The license key which you enter has a certain lifetime. At the time your license key expires virus updates will no longer be downloaded, making your system vulnerable to new virus infections. You should request a new license key promptly once you are notified by your eScan software that your license has expired.

To request a new license key, go to https://portal.icl-za.com/eject/site/index.php?ch=log and login with your Main email address and password.
Click on "eScan licensing" and click the "Request License" button.
Copy and paste the key which is issued to you following the above mentioned procedure.